Responsible Gaming
at 6riw
At 6riw, we believe that gambling should always be entertaining, never distressing. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in control — so the game stays fun.
Our Commitment to Player Safety
6riw is built on the principle that responsible gaming is not a feature — it is a foundation. Every decision we make, from platform design to customer support training, is shaped by our duty of care to the players who trust us.
Gambling Is For Adults Only
6riw operates exclusively for players who are 21 years of age or older. This is not just a policy requirement — it is a core value. Gambling involves real money and real risk, and the cognitive and emotional maturity required to engage responsibly comes with adulthood.
If you are a parent or guardian, we strongly encourage you to use parental control software to prevent underage access to online gambling platforms. Tools such as Net Nanny, Kaspersky Safe Kids, and device-level parental controls on Android and iOS can help restrict access for minors in your household.
If you suspect that a minor has accessed the 6riw Platform, contact our support team immediately at [email protected]. We will investigate and take swift action, including account suspension and data deletion where applicable.
Zero Tolerance: Any player found to have provided false age information during registration will have their account permanently closed and any winnings forfeited. 6riw cooperates fully with relevant authorities in cases of underage gambling.
Players may be asked to submit a copy of their National Identity Card (NID) or passport at any point during their account lifetime to confirm they meet the 21+ age requirement. Failure to complete verification within the requested timeframe will result in account suspension.
Take Control of Your Gaming
All of the following responsible gaming tools are built directly into your 6riw account. You do not need to contact support to activate them — they are available in your account settings panel at any time.
- Go to Account Settings
- Select "Responsible Gaming"
- Enter your preferred limit in ৳
- Confirm — takes effect immediately
- Navigate to Responsible Gaming
- Choose daily / weekly / monthly
- Set your loss threshold in ৳
- Save — activates instantly
- Go to Account Settings
- Select "Take a Break"
- Choose 24 hrs / 7 days / 30 days
- Confirm — cannot be reversed early
- Contact support or use Settings
- Choose exclusion duration
- Complete identity confirmation
- Account locked — all marketing stopped
Limit Reductions Are Instant: When you reduce any responsible gaming limit (lower deposit cap, shorter time-out, longer exclusion), the change takes effect immediately with no waiting period. Only limit increases require the mandatory 48-hour cooling-off period.
Need Help Setting Up Controls? If you have trouble locating responsible gaming settings in your account, our 24/7 live chat support team can guide you through the process. Requests to activate time-out or self-exclusion are treated as the highest priority and processed within minutes.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. The signs below are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you identify with several of these, it may be time to seek support.
Recognising these signs in yourself — or in someone you care about — is an act of courage, not weakness. Help is available, and recovery is entirely possible with the right support.
If you are based in Bangladesh and feel that gambling is affecting your mental health, please reach out to Kaan Pete Roi (Bangladesh's mental health helpline) or speak to a trusted medical professional. 6riw support can also connect you with resources.
Ask Yourself These Questions
The following questions are adapted from widely used problem gambling screening tools. Answer honestly — your responses are for your own reflection and are not shared with 6riw. If you answer "yes" to three or more questions, we encourage you to reach out for support.
Principles of Responsible Play
Healthy gambling looks different for every player, but the following principles apply universally. Keeping these in mind every time you log in to 6riw will help ensure your experience remains positive and within your control.
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Set a budget before you playDecide in advance how much you are willing to spend — and treat that amount as the cost of entertainment, not as an investment you expect to recover.
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Never chase your lossesAccepting a loss is a sign of discipline. Continuing to bet in an attempt to win back losses almost always results in deeper financial and emotional harm.
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Treat gambling as entertainmentThe house always has an edge over time. Enjoy the experience for what it is — a game — rather than as a reliable income source or financial strategy.
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Take regular breaksSet a time limit for each session. Use 6riw's reality-check reminders and step away when the session ends, regardless of whether you are winning or losing.
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Keep gambling separate from emotionsAvoid betting when you are stressed, angry, upset, or under the influence of substances. Emotional states impair judgment and often lead to decisions you would not otherwise make.
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Balance gambling with other activitiesMaintain hobbies, social connections, and routines outside of gambling. A balanced lifestyle reduces the risk of gambling filling an unhealthy role in your daily routine.
You Are Not Alone
If gambling has become a source of stress, financial difficulty, or relationship tension, reaching out is the most important step you can take. Multiple support options are available to players in Bangladesh.
Available: 24/7 in English
Email: [email protected]
Response time: Within 30 days for formal requests
Immediate Concern? If you or someone you know is in immediate distress related to gambling or any other mental health crisis, please contact a trusted person, visit your nearest medical facility, or call a national mental health helpline. 6riw support can help you pause or close your account instantly while you seek help — just send the message "I need help" in live chat and our team will prioritise your request.
Enjoy 6riw Responsibly
Ready to play? Remember: set your limits before you start, treat every session as entertainment, and use 6riw's built-in tools to stay in control. The platform is here for your enjoyment — 21+ only, always.